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Otitec is an e-commerce site specializing in home equipment: bathroom, sanitary, plumbing, heating, and accessories.
How to contact customer service?Email: info@otitec.fr
Phone: 09 86 59 06 76
Via the "Contact" page.
Delivery times vary depending on the products. They are indicated on the product sheets and/or before order confirmation.
What to do if my package arrives damaged?- Make reservations on the delivery note
- Refuse the package if the damage is significant
- Take photos
- Contact customer service with your order number
Yes, you have a legal withdrawal period of 14 days from receipt (according to the conditions provided in the GTC).
Payment in installments: possible?Yes, payment in installments is offered via Oney / PayPlug, according to the conditions displayed during payment.